Navitas Decoder Suite

  • The Navitas Decoder Suite consists of 4 tools, aimed directly at improving efficiency when providing GDS information to travellers/travel booker's.
    Each tool is able to capture important information from the GDS, format and translate codes before placing it on the workstations clipboard, ready to be pasted in to an email, Word, Excel or any other document/system required.

Navitas Itin to X

  • Installation Guide

  • Itin to X exports itineraries from your PNR directly into a pdf, word document or even an email. Your great looking itineraries will be well-received by customers and publicise your high quality customer service the world over.

VisaEase

  • Introducing VisaEase - the automatic visa checking and provisioning tool!

    Visa Ease allows you to review visa requirements and prepare visa packs, for ever traveller in your booking file and every destination.

    The application inspects your current booking file and determines which countries, including transit points, are being travelled to as well as passenger nationalities. Visa Ease then checks the visas that are required for the trip by connecting with VisaSwift.

    Visa Ease then displays the overall visa requirement for each country and with a single click you can send out a visa pack. The details of this are recorded in the booking file for your reference - how good is that!?

PNR Watcher

  • Recommended Procedures
    In order to preserve the users, departments and rules created it is essential that the database is regularly backed up. At the most basic level the PNR Watcher/mdb file should be copied and stored in a different location at a regular interval. Ideally the database should be located on a network server that is automatically backed-up on to removable media on a regular occurence.
    !! If you do not follow this advice, you could loose all the rules stored in the database. Navitas Solutions will not be held responsible for any loss of data. It is your responsibility to ensure your data is adequately protected !!

  • This section introduces the PNR Watcher user interface.

  • This section provides information on how to create new departments, edit existing departments and delete departments.

  • This section provides information on how to create new users, edit existing users and delete users.

  • This section provides information on how to create new rules.

  • Activating the [Expert] tab from the [Rule - Construction] area, provides a large free format text box allowing total freedom to create the appropriate xPath query.

  • This section will take a step by step approach to creating a rule.
    TASK :     The aim of this rule is to search the booking file for Passenger names Smith or Jones or Evans where there is a DI-AC field of 12345 and there is an AF segment. If a booking file is found that matches all the rule conditions, a High Alert should display stating “ABC Corp MD Flying on Air France” and open the URL : www.airfrance.co.uk

  • Once the Rule Construction has been completed, each rule can be assigned with up to 3 separate actions to perform once the rule has been matched. Each action is defined on its own tab within the Rule - Action area of the rule maintenance screen.
     
    Select the required tab and use the drop down list to select the appropriate action required.  The right hand side of the tab changes indicating the appropriate data required by each action.

  • Recommended Procedures
    ** In order to preserve the users, departments and rules created it is essential that the database is regularly backed up. At the most basic level the PNR Watcher.mdb file should be copied and stored in a different location at a regular interval. Ideally the database should be located on a network server that is automatically backed-up on to removable media on a regular occurence.

    !! If you do not follow this advice, you could loose all the rules stored in the database. Navitas Solutions will not be held responsible for any loss of data. It is your responsibility to ensure your data is adequately protected !!

    ** Ensure only one PNR Watcher database is installed for the site. Do not repeat the database installation. If the installation is repeated, and the new database installed in to the same directory as your existing database, all rules will be lost, and your database will be overwritten with a new, blank version.

Expedia Integrator

  • The Navitas Expedia Integrator is usually deployed using Microsoft’s Click Once technology which allows Navitas to publish new versions to our central server and have all users automatically updated with the latest features and functionality with minimal overhead.

    The following outlines the process required to download and prepare the workstation to run the application.

    There are additional instructions provided for customers who utilise a Citrix/Terminal Services type environment.

  • The Expedia Integrator is an application developed by Navitas Solutions using the Expedia Affiliate Network (EAN) technology platform to expose full Expedia hotel content to GDS desktop environments. The solution allows users to search for, retrieve details on and create bookings via Expedia and have the booking details automatically handed off to their GDS as a passive segment and a series of associated remarks.

  • Hotel Collect Rates through Expedia Integrator allow you to book pay on departure rates via the EAN database. These are rates that allow the user to pay for their stay with the hotel directly. This guide details how these rates are booked and the rules around this.

    For full User Guide please go to http://www.navitas.co.uk/navitassolutionslessons/lessons/Expedia_Integrator_-_User_Guide.html

Amadeus APIS Information

  • The latest version of APIS Information from Navitas Solutions is now a managed system delivering easy management of both APIS information and BA Fit for Five details. Further information on this tool can be found at http://www.navitas.co.uk/Products/APIS/Apis.htm.

    The tool can be used to add, amend or delete APIS data from any Amadeus PNR containing live segments.

    PLEASE NOTE: Countries and airlines have different mandatory fields. Specific guidelines should be obtained for specific Airlines or destinations.

Navitas Class Checker

  • The Navitas Class Checker is a robotic application that will check given flights numbers for availability in specific classes. Once availablility has been found then an email will instantly be sent to alert the appropriate consultant.
    An administration tool is provided that allows you to manually enter the flight number, class and date to be checked, the frequency to check availability and also the email address to notify for each consultant.
    A button is added to the GDS to allow Class Checks to be automatically added from a waitlisted segment in a booking file.

  • There are three components to the system -

    * The Class Checker Administration website - WEB BASED
    This is a Silverlight Web-page that users can log into and enter the availability checks that the robot should perform. 

    * The Class Checker Robotic Application - LOCAL INSTALLATION
    This is a robotic application that will access Galileo to perform the checks depending on the frequency set by the System Administrator.  As a result the machine will be accessing Galileo frequently and therefore needs to be set up on a standalone machine that isn't used by a consultant (as when performing the class checks the Galileo session will be used - and therefore Focalpoint will not be usable during this time).

    * The GDS Integration Button - LOCAL INSTALLATION
    This button will search the current PNR and detect any waitlisted segments.  These segments will then be uploaded onto the website automatically without the agent having to manually enter them.

    Pre Requisites
    We recommend a standalone machine for the Robot
    Sliverlight will need to be installed on all workstation (however this will self install if required the first time anyone attempts to access the website).

ETicket Operations