Navitas Class Checker - User Guide

The Navitas Class Checker is a robotic application that will check given flights numbers for availability in specific classes. Once availablility has been found then an email will instantly be sent to alert the appropriate consultant.
An administration tool is provided that allows you to manually enter the flight number, class and date to be checked, the frequency to check availability and also the email address to notify for each consultant.
A button is added to the GDS to allow Class Checks to be automatically added from a waitlisted segment in a booking file.

CLASS CHECKER ADMINISTRATION WEBSITE

Go to http://www.navitasclasschecker.co.uk/
Users can log into and enter the availability checks that the robot should perform.  This system allows standard users to enter, update and delete the 'check' that the robot will perform.  Standard users can only see the class checks that they have entered into the system.   

Furthermore the application allows users marked as Administrators to log on and manage the whole system for the site.  As an administrator you can add and delete accounts, and also view all other users' class checks - allowing you full control.  The administrator also can configure the settings used by the robotic application - such as frequency of checks, the SMTP details to use to send out the emails etc.

To log on, enter your GDS ID (PCC or Office ID), email address and password the click <Log in>.

The Navitas Class Checker home page will then display. From this screen there are 3 options; 1) Class Checks, 2) User Control Panel, and 3) Logout. If you are logging in as an Administrator then there is a fourth option; 4) Administrator Control Panel

1. Class Checks

The Class Checks tab allows you to add, edit and delete Class Checks that you have acess to. If you are an Administrator then you will have access to ALL of the Class Checks that have been loaded by your agency.
The list of Class Checks can be sorted by any of the column headers by simply clicking on the header. For example, if you want to group Class Checks in Date order then simply click on the Date column header.

Add Class Check

To add a Class Check, click the <Add Class Check> button.
Add the 2 letter Vendor Code (i.e. VS for Virgin Atlantic) and flight number that you are looking for followed by the Date, Class, Start and End Point. If this is attached to a particular booking file you can add the Vendor Locator which will be included in the email when availablity is found. Click <OK>.

Refresh Class Check

Click the <Refresh Class Checks> button to get the most up to date list of Class Checks that you have loaded. This list will show the Class Checks that you have added manually and all of the Class Checks that have been loaded directly from a booking in the GDS, using the Integration button.

Edit Class Check

To edit a Class Check, first select from the list by clicking on the Class Check that you wish to change. This will highlight the item in blue. Click the <Edit Class Check> button and the details about the Class Check will be displayed. Make the necessary changes then click <OK>.

Delete Class Check

To delete a Class Check, first select from the list by clicking on the Class Check that you wish to delete. This will highlight the item in blue. Click the <Delete Class Check> button. A prompt will appear, click <OK> to delete.

View Class Checks by user - Adminstrator only

When logged on as an Administrator you are able to view all of the Class Checks that have been loaded by your agency. To view Class Checks that have been loaded by a specific user, click the <View Class Checks by user> button and select the username from the list. Click <OK>.

View all Class Checks for agency - Administrator only

When logged on as an Administrator you are able to view all of the Class Checks that have been loaded by your agency. To view all the Class Checks that have been loaded by our agency click the <View all Class Checks for agency> button.

2. User Control Panel

The User Control Panel can be used by individual users to reset or change their passwords or amend their email address.
If you are an Administrator then you can add new users, and edit or delete current users.

Add New User - Administrator only

Administrators can create a New User. Click the <Add New> button and complete the details; enter their Username/email address and select a password. You can make the user and Administrator by clicking the relevant tick box. If you wish the user to change their password when they first log in the select the tick box next to Must change password.

Edit User

Users can change their email address and password by highlighting the user name from the list and then clicking on the <Edit Selected> button.

Delete User - Administrator only

Administrators can delete a User by highlighting the user name from the list and then clicking on the <Delete Selected> button. A prompt will appear, click <OK> to delete.

3. Logout

To Logout of the tool, click the <Logout> button.

4. Administrator Control Panel - Administrator only

The Administrator Control Panel allows administrators to set up details as follows:

Select GDSID
This is set up by Navitas Solutions and contains a list of all authorised PCCs/Office IDs for your agency.

Time Interval
This sets the frequency at which the Robot checks for availability. You can also configure the days and times that you wish the Robot to perform class checks by clicking on the <Edit Days> button.

SMTP Host
This is the IP address of the server which the Robot will use to send emails to agents when flights become available.

SMTP Port
This is the port number which the Robot will use to connect to the SMTP Host.

Use SSL
This determines whether the Secure Socket Layer will be used to connect to your SMTP Host. This configuration will have to represent your SMTP Host's configurations.

SMTP Username
This is the username that will be used to connect to your SMTP Host. Depending on your SMTP configurations and the user account which is being used by the Robot, this may be left blank.

SMTP Password
This is the password that will be used to connect to your SMTP Host. Depending on your SMTP configurations and the user account which is being used by the Robot, this may be left blank.

GDS Username
In order for the Robot to connect to the GDS to perform Class Checks, it must be given your GDS credentials.

GDS Password
This is the GDS password which will be used by the Robot to connect to the GDS.

Error Email Address
This is the email address to which any errors in the Robot application will be sent to.

Days before deletion
This is the number of days that a Class Check will remain on the system once availability has been found.

2) CLASS CHECKER ROBOTIC APPLICATION

This is a robotic application that will access Galileo to perform the checks depending on the frequency set by the System Administrator.  As a result the machine will be accessing Galileo frequently and therefore needs to be set up on a standalone machine that isn't used by a consultant (as when performing the class checks the Galileo session will be used - and therefore Focalpoint will not be usable during this time).
Tick Auto Start if you want the robotic to automatically start when the application is launched.
Confirm sent emails means that a tooltip will appear whenever an email has been sent to a user so that administrators can track these.

3) GDS INTEGRATION BUTTON

This button, when clicked, will search the current PNR and detect any waitlisted segments.  These segments will then be uploaded onto the website automatically without the agent having to manually enter them.

When clicking the button for the first time, the agent will need to enter their GDS ID (PCC/Office ID) followed by their email address and password. Click <Log in> and these details will be saved and will not have to be reentered again.
Another box will then appear stating Uploading PNR details... details of the waitlisted flights are now being uploaded in to the Class Check website.

If no waitlisted segments are detected then an Upload Error will appear. Click <OK>.

Email Confirmation

When availability is found, an email will be sent to the consultant who entered the Class Check.

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