Real-time, rule-based PNR management
We know how onerous it is to cross-check policies, offers and requirements for every single booking. If you long for an infallible, real-time assistant, make way for PNR Watcher.
PNR Watcher is our all-seeing helper that responds to pre-defined criteria. You simply ‘lay down the rules’ and PNR Watcher then keeps track of your clients’ individual needs, the latest route deals, company policies and so forth. It reacts instantly to your GDS entries, reservations and activities so you can more easily deliver an enhanced level of customer service.
For example, simply enter a profile name and PNR Watcher brings up all pre-specified details relating to it. It can trigger an alert, launch a Word document or Excel spread sheet or open link with all the relevant information. Clever huh?
In this day and age, no one should have to put up with anything less than our PNR Watcher beady-eyed rule-tracking ability. As you compile the perfect itinerary for your passengers, dotting I’s and crossing T’s with barely a second thought, you’ll wonder how your ever stayed sane without it.
PNR Watcher is like your very own Miss Moneypenny, knowing exactly what information you need – before you even need it.
Like having your own invisible, multi-tasking PA
Unobtrusive and ever vigilant, it reacts instantly to your input.
Provides timely prompts and reminders
Gives you that crucial information exactly when you need it most – immediately!
Adaptable and flexible
Works in harmony with your existing software and is dead easy to customise.
Rule creation and maintenance is achieved solely through the administrator module to ensure only authorised users have access.
User Guide Version 3.x
For version 3.x, click here
User Guide Version 2.x
For version 2.x, click here
For release notes, visit our support site.