PNR Watcher

PNR Watcher is the all-seeing helper that responds to predefined criteria. Simply 'lay down the rules' and PNR Watcher keeps track of your agency needs including

• Ensure corporate policies are adhered to based on the current client being processed
• Meet individual traveller expectations such as booking special meals, requesting meet and assist or including items such as wheelchair, sporting equipment etc
• Alerting users to the latest route deals or airlines to avoid
• Validate existence of fields such as SI lines, invoice remarks and special requests
• Build tables of items such as blacklisted clients, countries to alert travellers to, preferred suppliers and so on
• Separate admin module ensures only authorised users can add, edit and remove rules
• Group rules together to ensure logic such as ticketing rules only apply to the relevant department

Validation of over 300 PNR fields to ensure full control of the PNR building process

• Flight, hotel, car and aux segments including
• • Travel dates and times
  • Start and end airports, cities and countries
  • Vendors (incl codeshare)
  • Segment status, sell type
  • Number of seats, rooms, cars sold
  • Rate codes and types
• Stored Fare data such as
• • Pricing, nett Fares, BT/IT fares
  • Last ticket dates and day
  • Plating carriers
  • Fare construction
• PNR remarks including notepads and DI lines
• Passenger, frequent flyer, phone and email fields
• Special requests (OSI/SSR)
• Vendor locators and remarks

PNR Watcher can undertake a whole range of actions based on the outcomes of rule validation such as

• Display alerts to the user
• Prompt the user for input
• Provide a list of predefined values to select
• Make a GDS entry
• Stop cryptic entries, handy to stop ticketing or ending a PNR if important information is missing
• Launch an application
• Open web pages
• Open local files such as Word, Excel or PDF files
• Create an XML handoff to import into other systems