Your one-stop shop for booking trends, ticketing information and workload.
Bringing together relevant booking, ticketing, and customer information at point-of-sale is a nightmare for TMCs. Switching between multiple tabs and programmes, all in a desperate bid to gain a clear view of your customers’ travel plans: there must be a better way to deliver personalised travel experiences. Now there is. NavAgent!
NavAgent is a collaborative project between Navitas Solutions and Agentivity. It combines the advanced booking capture and analysis tools of the Agentivity system with our innovative point-of-sale automation applications and software integration expertise.
A handy piece of kit comprised of six cutting-edge modules, NavAgent integrates directly with your GDS allowing you to focus on important things, like spotting trends, tracking behaviour and monitoring agency activity.
We believe in giving you complete flexibility. Each of NavAgent’s six modules are optional and can operate independently or in combination to provide as much insight as your agency requires. As with our other tools, such as Decoder Suite and Itin to X, the screen display, layout and formatting is 100% customisable to suit your agencies specific requirements.
Empower your team of consultants to prioritise and manage their workload with lists of bookings requiring attention.
Contains pertinent information about the current PNR
Arm your consultants with vital data on current traveller trends based on booking data held in Agentivity such as
Accurately monitor overall behaviours for all travellers within a corporate account
Ensure your passengers are correctly ticketed and gain deeper insights into travel plans and patterns at point of sale with our interactive booking lists.
Automatically extract e-ticket information recorded in the Agentivity database over the past 1-12 months (configurable by agency) to monitor coupon usage.
Bring together relevant client, booking trend, and ticketing data to deliver truly personalised experiences – for every customer.
Track corporate and traveller activity, cancellation patterns, and more. NavAgent collects data whenever a consultant touches a booking for even deeper insights.
Each module is independent and can operate on its own or as part of the suite. Subscribe to the modules your agency requires – it's entirely up to you!
As with all our products, NavAgent neatly integrates with the GDS desktop environment. Setup is quick, easy, and hassle-free.
Get in touch now if you’d like to discuss how we can help you enhance your systems and become a better travel company.Let's talk